Big Dog

Left mid-job by another vendor?

Last vendor ghost you? We finish the job.

Bad install. Surprise invoice. Unreturned calls. We've seen it. We'll come fix it and we'll still be here next quarter.

24 Hour Same Day Service

What bad vendors do

We didn't make this list up. It's the same handful of complaints every time.

Doesn't answer when you call back.

We answer the phone. A real person, not a voicemail maze.

Invoices more than they quoted, no explanation.

No surprise billing. Ever.

Never comes back to actually finish the job.

We finish what we start.

Pushes you toward equipment you didn't ask for.

We tell you what it actually needs.

How we take over

Step 1

We inspect what's actually there

Not what the last guy's paperwork says. What's actually installed and what's actually wrong with it.

Step 2

We tell you what it'll take to fix it

Straight answer, before we start. If the scope changes once we're in it, you approve that in writing first.

Step 3

We stand behind the fix

Same crew, same phone number, next quarter and the one after that.

No surprise billing.

Any work beyond the original quote gets approved by you, in writing, before we start. And you get a line-item invoice you can hand straight to your landlord.

Tell us what happened

What the last vendor did, what's still broken, what they told you it needed. The more detail, the faster we can tell you what it'll actually take to fix.

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